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The minimum purchase order quantity for the product is 1
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Spain (peninsula) and Portugal
*Outlet products will always have 4 euros of shipping costs in orders below 90 euros.
Is it possible to exchange my items? Do I have to pay for it?
The first size exchange is FREE.
Make your request for the exchange within 30 natural days after reception of the shipment, and we will send you the desired size within 5 working days.
If you want to exchange models or colors we will refund you the amount of your shoes and you can order the style you want on your own from our website.
For further information please see our deliveries, exchanges and returns section!
*Special terms USA: We do not offer direct exchanges now. If you want to exchange your products for a different size or style, you should make a return and purchase a new item at www.mintandrose.com.
If needed, is it possible to return my order? Do I have to pay for returns?
Of course it is possible to return your order! Requests for returns must be made within 30 natural days after the reception of the shipment.
You can make a free return if you leave your order in our store or if you use your own logistic company. If you decide to use our logistic company we will deduct a small amount of money from the corresponding refund for the return costs. This quantity will be 9 € in the case of Spain or Portugal, 12 € resto of Europe and 18 € if the order was placed in the USA.
* Outlet” items are not eligible for a return.